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IE8 Problem On Windows 7 - Firefox And IE8 Crash On Windows 7

By summer : A how to tutorial about IE8 problem, windows 7 problem, firefox and IE8, Technology with step by step guide from summer.

May be you also meet the problem that Firefox and IE8 crash on Windows 7 whenever flash content is displayed. The article will show you the detail of the problem and answer.

Problem:

Firefox and IE8 crash on Windows 7 whenever flash content is displayed. So I just got as new laptop less than a month ago already running Windows 7 (i.e. "Not an Upgrade Issue"). Its been working GREAT, no issues whatsoever. But then today out of no where i tried to randomly watch something on YouTube on IE8 and FREEZE. So then I try again... FREEZE, again FREEZE, again and again, FREEZE FREEZE! The whole screen freezes and I have to turn it off and will literally stay like that unless I click the red X and then choose to close the program. Even restarted it multiple times but it just did it all over again. So then I restarted my computer. Didn't help. Started going around some forums and someone said something about Firefox. I was planning to install it anyway so i went ahead and did it thinking the problem was solved with the conclusion that IE8 just sucked... no dice. Firefox froze also (again and again and again). This problem only seems to happen with flash content, nothing else. IDK what to do! I need my comp up and working! Its too dang expensive to be playing these mind games with me!

Answer:

Please first disable the third party security software (anti-virus, anti-spyware and firewall) to check the issue. If the issue persists without enabling this kind of software, please test the issue in Clean Boot. If the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue.

If the issue still exists in Clean Boot mode, please reset Internet Explorer 8 by the steps below:

Reset Internet Explorer 8

Note: the following steps will remove all of installed add-ons and reset IE to default settings. We need to reinstall the add-ons after resetting.

1. Click "Start", type "inetcpl.cpl" (without quotation marks) into Search bar and press "Enter" to open the Internet Options window.

2. Switch to the "Advanced" tab.

3. Click "Reset" to reset Internet Explorer settings.

4. Check "Delete personal settings" box and click "Reset" to confirm the operation.

5. Click "Close" when the resetting process is complete.

6. Close the Internet Explorer window and restart IE to check the issue.

For more information about how to troubleshoot the Internet Explorer 8 issue, please refer to the following article:

You cannot view, access, or load some Web pages when you use Internet Explorer 8

http://support.microsoft.com/kb/967897

What is the result?

Also, you can try reinstall Adobe Flash Player by the steps below again to see if the issue occurs.

Reinstall Macromedia Flash Player

1. Close all instances of Internet Explorer.

2. Click Start, type "%SystemRoot%system32Macromed" (without the quotation marks) in the Search box and press Enter.

3. Right click the Flash folder, click Rename, type "Flash.old" (without the quotation marks) and press Enter.

4. Please go to the following link to download and install the latest Adobe Flash Player to your Desktop:

Adobe Flash Player

Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

Original article published on PubArticles.com

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